Contact Us

Please select the type of message to send

We care about our users and want them to enjoy using our website. Whether you have a support query, want to partner with us, or share your feedback with us, our related teams will reply to all feedback and suggestions.
We strongly recommend that you reach to airline to rebook or cancell your booking if flight will depart within 48 hours to avoid no-show.
  • Select an option
    • update passenger info

      • correct date of birth
      • correct nationality
      • add passport
      • add frequent flyer
    • correct contact info

      • correct contact email
      • correct contact phone
    • request invoice/e-itinerary

      • request invoice
      • request e-itinerary
    • request additional service

      • select seats
      • add baggage
      • add meal
      • request wheelchair
      • request baby bassinet
    • change request

      • change request
      • change question
    • cancellation

      • I want to refund my booking
      • when can i get refund payment
      • refund amount is incorrect
    • credit

      • request credit
      • use credit to rebook
      • credit details
    • schedule change by airline

      • involuntary change request
      • involuntary refund request
      • new flight schedule details
      • confirm new schedule
    • passenger name

      • correct passenger name
      • change passenger name
      • name with special characters
    • make new reservation

      • add child
      • add infant
      • add adult
    • payment

      • payment status
      • my payment is declined
      • duplicate payments
    • luggage

      • hand luggage
      • check-in luggage
      • luggage for transfer
      • luggage of special equipment
    • complaint

      • complaint
    • other

      • other
  • If you have already booked on the website, please be consistent with your booking's contact information.
  • Submit
  • Submit
  • Submit


Gidday! you found your way to Jettzy – your new home for lower airfares

At Jettzy we use cookies to personalize your shopping experience.
By continuing to shop on the Jettzy website, you agree to the use of cookies on our website.
If you want to control how cookies are used, just visit for tips on how to manage the use of cookies. If you want more information on how Jettzy uses cookies please read our Privacy Policy.